Business Optimisation Specialist

Working at Hyundai Motor Company Australia

“Progress for Humanity”

At Hyundai, we believe progress only becomes meaningful when it’s connected with humanity. Humanity guides us in our decision making and drives our innovations. That’s why we want to become lifetime partners with our customers by delivering tomorrow’s innovation today, everywhere and for everyone.

Hyundai Motor Company Australia (HMCA) continues to enrich its product line-up with vehicles that are helping to build solutions for a more sustainable future, such as NEXO, the world's first dedicated hydrogen-powered SUV and the award-winning IONIQ 5, redefining electric mobility and innovation. Hyundai have committed to Carbon Neutral by 2045.

We aim to reset how customers, employees and brand representatives think and feel about our brand and do this by always having our founder, Chung Ju-Yung's have a go attitude at the forefront of everything we do. At HMCA, we proudly live by the ‘Have you tried it?' ethos and philosophy to progress and grow as a company.

The Opportunity

The Business Optimisation Specialist actively participates in dealer assurance, risk and business optimisation initiatives. This role supports HMCA’s processes & controls to be consistent, streamlined and aligned with overall business objectives with emphasis placed on the delivery of high-quality, data-driven outcomes.

Dealer Assurance

• Undertake transactional and expenditure reviews, dealership vehicle sales audits including the review andinterpretation of contracts, invoices and incentive payment documentation to establish the extent of policyconformance, expenditure leakage, causal factors and remedial requirements.
• Apply disciplined audit, risk management and governance methodologies to prepare audit workpapers, draftaudit reports and assist with managing audit findings and action plans.
• Support the development and management of the BPI Audit data model.

Business Assurance

• Support the delivery and continuous improvement of HMCA Risk Management Framework, including VehicleSales Audits, Risk-Based Process Reviews, and Certification Programs.
• Support governance committees through meeting administration, action tracking and reporting.
• Identify, assess, escalate and monitor operational risks, ensuring effective mitigation strategies and controlsare implemented.

Business Optimisation

• Actively participate in prioritised process improvement initiatives from initiation through to completion,applying fit for purpose process improvement methodologies to achieve consistent outcomes.
• Provide value-adding inputs to facilitate timely and successful completion of assigned initiatives, ensuringbusiness problems and opportunities are solved sustainably and in collaboration with key stakeholders.
• Support the HMCA ISO 9001 QMS program and identify opportunities for streamlining processes andworkflows.
• Reporting and Transparency
• Provide timely and effective reporting across dealer assurance, risk management and business optimisation activities, ensuring stakeholder groups are aware of performance, status and key recommendations.
• Create and present meaningful reports and documentation, compiling review findings accurately in the agreed format including associated reporting outputs.
• Appropriately escalate identified risks and issues in accordance with applicable HMCA policies and procedures.

Stakeholder Engagement

• Build and maintain productive relationships with internal stakeholders, dealerships, subsidiaries and external service providers.
• Facilitate collaboration across business functions to achieve successful implementation of improvement initiatives.

About You

• Minimum of 2 years’ experience in assurance-related functions including process improvement or business analysis roles.
• Automotive industry experience desirable but not mandatory.
• Exposure to the operational context of fast-paced, dynamic, global / nation-wide organisations will be highly valued.

Why Work for Hyundai Motor Company Australia?

We take great pride in creating an inclusive, energised and team-based workplace with meaningful experiences, encouraging innovation and a growth mindset.

• HMCA & GMAu: Exposure to all facets of the business, its products and future business.
• Learning & Development: Personalised LMS System and clear L&D strategy for all staff. Exciting formal learning offering's with internationally recognised organisations.
• Leave Benefits: Paid Parental Leave, Celebration , Volunteer, Exam Leave and more!
• Employee Vehicle Lease Program: Utilise our Hyundai Cars at a reduced price.
• CSR Program: Contribute to our Hyundai Help for Kids, which has raised over $15 million for not-for-profit organisations focused on the betterment of children's lives.
• EAP Converge: Access to professional assistance for personal or work-related issue. Health & Wellbeing resources and more.

We are an equal opportunity employer where our values form the foundation of our culture - customer, challenge, collaboration, people and globality.

Recruitment Process

If you would like a career with Hyundai Motor Company Australia, please submit your resume by using the apply button below. If you are shortlisted, you will be contacted by telephone by our People & Culture team. We would like to thank all other applicants for their interest and wish you well in your job search.