Network Manager

Working at Hyundai Motor Company Australia

At Hyundai, we are driven by the belief that everyone should have access to the very best in modern mobility. We want to become a lifetime partner for our customer and not just supply some of Australia’s most popular cars but also innovative future mobility solutions. Our purpose is to enhance people’s everyday lives by caring for many.

Hyundai Motor Company Australia (HMCA) continues to enrich its product line-up with vehicles that are helping to build solutions for a more sustainable future, such as NEXO, the world’s first dedicated hydrogen-powered SUV and the award-winning IONIQ 5, redefining electric mobility and innovation. Hyundai have committed to Carbon Neutral by 2045. 

We aim to reset how customers, employees and brand representatives think and feel about our brand and do this by always having our founder, Chung Ju-Yung’s have a go attitude at the forefront of everything we do. At HMCA, we proudly live by the ‘Have you tried it?’ ethos and philosophy to progress and grow as a company.

Imagining what better will look like tomorrow, so that people can benefit from today. 

Working at Hyundai Motor Company Australia

“Progress for Humanity”

At Hyundai, we believe progress only becomes meaningful when it’s connected with humanity. Humanity guides us in our decision making and drives our innovations. That’s why we want to become lifetime partners with our customers by delivering tomorrow’s innovation today, everywhere and for everyone.

Hyundai Motor Company Australia (HMCA) continues to enrich its product line-up with vehicles that are helping to build solutions for a more sustainable future, such as NEXO, the world's first dedicated hydrogen-powered SUV and the award-winning IONIQ 5, redefining electric mobility and innovation. Hyundai have committed to Carbon Neutral by 2045.

We aim to reset how customers, employees and brand representatives think and feel about our brand and do this by always having our founder, Chung Ju-Yung's have a go attitude at the forefront of everything we do. At HMCA, we proudly live by the ‘Have you tried it?' ethos and philosophy to progress and grow as a company.

The Opportunity

We are seeking a highly driven and strategic professional to lead the rollout of our Agency Partner model, an integral pillar in shaping the future of our luxury retail and customer experience strategy. It will drive the definition of the agency model framework and its successful implementation, working in close partnership with senior stakeholders across the business.  

With a strong focus on innovation, elevated customer experience and operational excellence, this role will be instrumental in evolving how we go to market, unlocking new capabilities, strengthening partner performance, and positioning our luxury brand to do big things and achieve sustained growth!

Key Responsibilities

• Lead the development, negotiation and management of agency partner agreements to deliver strong commercial outcomes and brand alignment.
• Oversee the full partner lifecycle, from selection and onboarding through to performance management, renewals and exits.
• Build trusted, high impact relationships with partners to drive innovation, accountability and continuous improvement.
• Ensure compliance with commercial, legal and brand standards, maintaining governance and consistency across the network.
• Act as the primary interface for agency partners, aligning them to brand strategy and ways of working.
• Drive performance through structured governance, focusing on KPIs, customer experience excellence and operational capability.
• Provide strategic input into network planning to optimise partner coverage and capability.
• Define and implement premium retail facility standards aligned to luxury brand expectations.
• Oversee facility onboarding, approvals, compliance and launch readiness across the network.
• Lead the rollout of the agency model and associated transformation initiatives.
• Manage implementation roadmaps, milestones and cross-functional delivery.
• Drive end to end onboarding and operational readiness, including systems, capability and go-live execution.

About You

• Proven franchise development & partner network experience with 5+ years in the automotive industry.
• Strategic thinking & commercial acumen to design and deliver growth-focused models 
• Strong stakeholder influence & relationship management across partners and senior leaders.
• Program & change delivery capability with a track record of execution.
• Customer experience focus with a passion for premium brand delivery.
• Operational discipline & governance awareness.
• Resilience & adaptability in fast paced environments.

Why work for Hyundai Motor Company Australia?

This is a rare opportunity that offers the successful candidate exposure to a national and global business, with access to the following benefits: 

• HMCA & GMAu: Exposure to all facets of the business, its products and future business. 
• Learning & Development: Personalised LMS System and clear L&D strategy for all staff. Exciting formal learning offering’s with internationally recognised organisations. 
• Leave Benefits: Paid Parental Leave, Celebration , Volunteer, Exam Leave and more!
• Employee Vehicle Lease Program: Utilise our Hyundai Cars at a reduced price. 
• CSR Program: Contribute to our Hyundai Help for Kids, which has raised over $15 million for not-for-profit organisations focused on the betterment of children’s lives.
• EAP Converge: Access to professional assistance for personal or work-related issue. Health & Wellbeing resources and more. 
• Brand New Facility: Work out of our state-of-the-art air-conditioned workshop.

Our people are our most valuable asset and we seek exceptional people who are both passionate and committed to providing outstanding customer experiences.

Recruitment Process

If you would like a career with Hyundai Motor Company Australia, please submit your resume by using the apply button below. If you are shortlisted, you will be contacted by telephone by our People & Culture team. We would like to thank all other applicants for their interest and wish you well in your job search.

Why work for Hyundai Motor Company Australia?

We take great pride in creating an inclusive, energised and team-based workplace with meaningful experiences, encouraging innovation and a growth mindset. 

• HMCA & GMAu: Exposure to all facets of the business, its products and future business. 
• Learning & Development: Personalised LMS System and clear L&D strategy for all staff. Exciting formal learning offering’s with internationally recognised organisations. 
• Leave Benefits: Paid Parental Leave, Celebration, Volunteer, Exam Leave and more!
• Employee Vehicle Lease Program: Utilise our Hyundai Cars at a reduced price. 
• Subsidised: Gym with personal trainer on-site, onsite café with barista made coffee.
• Travel: 2 Minute Walk from the Sydney Metro and bus station, making it an ease to travel. 
• CSR Program: Contribute to our Hyundai Help for Kids, which has raised over $15 million for not-for-profit organisations focused on the betterment of children’s lives.
• EAP Converge: Access to professional assistance for personal or work-related issue. Health & Wellbeing resources and more. 
• Newly renovated office: Open-plan layout that stimulates productivity and collaboration.

We are an equal opportunity employer where our values form the foundation of our culture - customer, challenge, collaboration, people and globality.

Recruitment Process

If you would like a career with Hyundai Motor Company Australia, please submit your resume by using the apply button below. If you are shortlisted, you will be contacted by telephone by our People & Culture team. We would like to thank all other applicants for their interest and wish you well in your job search.