Workshop Technician
Parramatta, NSW, AU, 2150
Working at Genesis Motors Australia
Genesis is a global luxury automotive brand that delivers the highest standards of performance, design, safety, and innovation while looking towards a more sustainable future. Genesis designs customer experiences that go beyond products, embodying audacious, progressive and distinctly Korean characteristics within its unique “Athletic Elegance” design identity.
With a growing range of luxury models - including the G80, G70, GV60, GV70, and GV80 - Genesis aims to lead the age of electrification by focusing on a dual electrification strategy involving fuel-cell and battery EVs, starting with its G80 and GV60 electric models.
Genesis has stated its commitment to becoming a 100% zero emission vehicle brand by 2030 and to pursuing carbon neutrality by 2035. Since its initial launch in Korea, Genesis has emerged in key global markets including North America, Europe, China, Australia, Russia, and the Middle East, establishing a strong relationship with customers around the world.
The Opportunity
The Workshop Technician is responsible for performing a broad range of technical tasks, including advanced diagnostics, EV repairs, and case management. This role supports workshop efficiency, ensures high-quality servicing of Genesis vehicles, and provides mentorship to junior technicians. The Technician plays a fundamental role in enhancing customer experience and ensuring the delivery of Genesis' premium service standards.
Key Responsibilities
- Assist with routine servicing and basic maintenance tasks on Genesis vehicles.
- Conduct detailed vehicle diagnostics, including electrical, mechanical, and software-based troubleshooting, providing recommendations for repairs or replacements.
- Perform repairs and maintenance on internal combustion engine (ICE) and electric vehicles (EV), including high-voltage systems.
- Assist with the coordination of Genesis-To-You (GTY) vehicle pick-ups and drop-offs for servicing.
- Communicate clearly and professionally with customers regarding vehicle status and minor service updates.
- Communicate technical issues effectively to team members, ensuring a clear understanding of required repairs and solutions.
- Assist with organising parts and tools inventory, ensuring required components and supplies are available and replenished as needed.
- Assist in the development and implementation of best practices for vehicle diagnostics and case handling.
- Prepare and submit service reports, ensuring accuracy in work orders.
- Prepare and submit service reports, ensuring accuracy in work orders.
About you
- Certificate III in Light Vehicle Mechanical Technology
- Additional certifications in EV or hybrid vehicle repair (preferred).
- Valid driver’s license.
- Automotive trade qualification
- Minimum of 3 years of experience in an automotive workshop environment.
- Strong background in vehicle diagnostics, servicing, and repairs.
- Experience working with EVs and hybrid systems is highly regarded.
Why work for Genesis Motors Australia?
This is a rare opportunity that offers the successful candidate exposure to a national and global business, with access to the following benefits:
- HMCA & GMAu: Exposure to all facets of the business, its products and future business.
- Learning & Development: Personalised LMS System and clear L&D strategy for all staff. Exciting formal learning offering’s with internationally recognised organisations.
- Leave Benefits: Paid Parental Leave, Celebration , Volunteer, Exam Leave and more!
- Employee Vehicle Lease Program: Utilise our Hyundai Cars at a reduced price.
- CSR Program: Contribute to our Hyundai Help for Kids, which has raised over $15 million for not-for-profit organisations focused on the betterment of children’s lives.
- EAP Converge: Access to professional assistance for personal or work-related issue. Health & Wellbeing resources and more.
Our people are our most valuable asset and we seek exceptional people who are both passionate and committed to providing outstanding customer experiences.
Recruitment Process
If you would like a career with Genesis Motors Australia, please submit your resume by using the apply button below. If you are shortlisted, you will be contacted by telephone by our People & Culture team. We would like to thank all other applicants for their interest and wish you well in your job search.